Membership Registration
Gymnastics Newfoundland & Labrador is using Uplifter as their online registration system.
Annual Club Membership
Club Participant & Coach Membership
Club Participant & Coach Membership
Each season clubs will be required to renew membership in order to remain in good standing with Gymnastics Newfoundland & Labrador.
The following club memberships are required to be purchased annually:
Full Club Membership
Recreation Club Membership
For a step-by-step guide on how to register your club, please see below, otherwise click this button:
Club Participant & Coach Membership
Club Participant & Coach Membership
Club Participant & Coach Membership
Each season clubs are required to renew their participants membership and to register new participants monthly.
For clubs NOT using Uplifter
For clubs using a different registration system than GNL please refer to the File Import instructions below.
For clubs using Uplifter
For clubs using the same registration system as GNL, if you require assistance there is a step-by-step guide on how to register your participants below, otherwise you can click this button:
Annual Club Membership
How to Register Annual Club Memberships
Each season clubs will be required to renew membership in order to remain in good standing with Gymnastics Newfoundland & Labrador.
The following club memberships are required to be purchased annually:
- Full Club Membership (competitive and recreational programs)
- Recreation Club Membership (recreational programs only)
Steps to follow for Club Membership Registration:
- Log in to your account
- Navigate to the Club Registration tab on the top navigation menu
- Select the season
- Select add to cart
- Once you have selected the applicable membership(s), click on shopping cart in the top right menu
- Confirm the club membership(s) in your shopping cart
- Review and update the additional information. Once complete, click on billing information
- Confirm your contact information and billing details
- Read and accept the terms for each of the attached policies
- Select payment information
- Choose payment option
- Once the payment type has been selected, a registration invoice receipt will confirm the registration is complete. The invoice will also be posted to the clubs account. To view the invoice status, navigate to My Account by clicking on your name on the top right.
File Import Instructions
How to Register Participants by File Import
The file import registration is used when registering multiple participants for multiple memberships/events during one checkout or for clubs that are registering large numbers of individuals that have been exported from an alternate registration program.
The template for importing participants can be found on your clubs account
- Log in to your club's account
- Navigate to Participants
- Navigate to Participant Import
- Click the Get Import Template icon
- The template will download to your computer
- Fill in all required fields. Clubs will need to use SKUs (Registration Codes) when filling in the import template.
- Save the completed template to your computer
- Return to the My Account page
- Navigate to Individuals
- Navigate to Individual Import
- Navigate to Select File
- Click the saved template from your computer and click Upload
- Uploading will take you to a new screen where you can review the file details.
- Click Import Data to begin validation process
- If there are no errors, you can Proceed to Checkout
- Confirm the registration in your shopping cart
- Once payment is approved, a Registration Invoice receipt will confirm the registration is complete
Participant Registration
How to Register Participants
Member clubs can register individual participants in different ways depending on if they are using the same online registration system as GNL or if they are uploading from a different system.
For clubs using a different registration system than GNL, refer to File Import instructions (above), otherwise, continue with the below steps:
Note: participant profiles must be added to your account before using this method of registration.
- Log in to your account
- Navigate to Participant Registration tab
- Select the Season
- Click on the Membership you would like to register for
- Click the Register button beside the membership
- Select the participant(s) that will be registering for that membership
- Once you have selected all the memberships you will be registering, click on Shopping Cart in the top menu.
- Confirm the registrations in your shopping cart
- Once payment has been approved, a Registration Invoice receipt will confirm the registration is complete. The invoice will also be posted in your account. To view the invoice status, navigate to My Account by clicking on your name in the top right.
Note: Items will remain pending in the shopping cart until checkout is complete or the cart expires.
Troubleshooting
Import Troubleshooting
The import process runs through several steps to ensure the data is valid and the correct fees are charged to the club.
Upload data verifies the file format and checks that required column headings are correctly mapped.
Import data
- Processing checks for possible matches and adds new individuals' accounts
- Adding adds valid rows to the checkout and creates a pending invoice
- Calculating calculates the fees and applies discounts if applicable
These processes occur in real-time and should take no longer than 15min. Below are some common errors
The File Uploaded Blank Columns or Fields
Column headings must match the template exactly in order to prevent errors during validation. It is recommended to copy your data into the template or to copy the heading row into another file rather than re-typing the headings.
Please make sure to remove any additional spaces from the required fields. For example, a common mistake is to enter a space at the end of a phone number or postal code. If the space remains in the file, during validation, the program will be unable to read the information and the field will be left blank.
The Individual Profiles were Imported, but No Invoice was Created
The import has two functions:
- add individual profiles to the database and
- register them to a membership
It is possible to add a file of participants without actually registering them to a membership. To confirm you have successfully registered individuals to a membership:
- Ensure the SKU column is correctly filled in during the Import Data stage
- Ensure you received a registration receipt
- Ensure the membership appears in the individual's profile under Registered Memberships & Events
An Error Icon Appears in Some Rows
After the Import Data process finishes, all valid rows will automatically be added to the checkout, while erroneous rows will remain denoted by a small error icon. Hovering your mouse over the icon will inform you of the exact error. You can fix the data by clicking right into the field. You can click on Export edits to save a copy of the edited rows.
Once the errors have been corrected, click on Import Data once again to add the newly fixed rows to the shopping cart. If there are no more errors you can then Proceed to Checkout.
A Shopping Cart Error Icon Appears in Some Rows
After the Import Data process finishes, all valid rows will automatically be added to the checkout, while erroneous rows will remain denoted by a small error icon. A shopping cart error message is related to the registration's requirement(s). That individual either does not have the pre-requisite(s) OR they are already registered to that exact same membership or event. Hovering your mouse over the icon will inform you of the exact error.
The pre-requisite must be completed before continuing with the registration of that membership or event.
Administrators cannot register individuals for a membership or event they have already been registered to.
A Select Icon Appears in Some Rows
After the Import Data process finishes, all valid rows will automatically be added to the checkout, while erroneous rows will remain with a small error icon. Hovering your mouse over the icon will inform you of the exact error. A Select icon paired with the matching individual found error message means a possible existing profile has been found.
Once you have selected to use the existing profile or create a new individual, click on Import Data once again to add the newly fixed rows to the shopping cart. If there are no more errors you can then Proceed to Checkout.
The Page Appears Frozen
If the browser gets interrupted during the validation process, the page will stop working. If this happens, log out, refresh your browser, and log back in. Login may take a minute as the page will try to reload the pending checkout. Click on the checkout to see if the import added all the required items. If so, continue to confirm and register to complete the checkout. If not, Empty Cart and start the import again.
Reporting An Error
If loading times take longer than 15 min or if the process stalls or stops before completing, please report the error to Gymnastics Newfoundland and Labrador by emailing lfridgen@sportnl.ca.
Please include:
- The steps you took before encountering the error
- A copy of the file you tried to import
- A screenshot of any error message
- The name and version of the internet browser you are using
Providing this information will help to expedite the resolution.
Copyright © 2020 Gymnastics Newfoundland and Labrador - All Rights Reserved.